Unapproved Payments

What Can I Do? Approve payments Change a payment Cancel a payment Manage invoices

The Unapproved Payments section provides a quick summary of the payments that require approval. Payments made by Level 3 Users must be approved before they can be processed.

Approving Payments

The Level 1 User and Level 2 Users can approve payments. However, Level 2 Users can only approve payments from accounts they have access to use.

To go to the Unapproved Payments section:

1. Click Payment Center on any page.
   The Payment Center opens.
2. Go to the Unapproved Payments section.

Note: If the Pending Payments section appears instead, you don't have any payments that require approval.

To approve payments:

1. Click Approve for the payment you want to approve.
   The Confirm Approve Payment page appears.
2. Click Approve Payment.
   The Payment Center opens, and the payment no longer appears in the Unapproved Payments section.

Past Due Unapproved Payments

If a payment is not approved before the time required to process it by the selected pay date, Business Bill Pay changes the pay date to the earliest available date when you approve the payment.

Changing a Payment

You can change payments that have not started processing.

Note: Your ability to change a payment is determined by your authority level, the payment accounts that you have access to, and the payment's approval status. If you can change a payment, a Change link appears next to it.

To change a payment:

1. Click Change for the payment you want to change.
   The Change Payment page opens.
2. Enter the changes you want to make.
3. Click Save Changes.
   A message informs you that your changes have been made.
4. Click Finished to return to the Payment Center.

Canceling a Payment

You can cancel payments that have not started processing. After you cancel a payment, its status changes to Canceled. Canceled payments appear in the Recent Payments section of the Payment Center and in Bill History.

Note: Your ability to cancel a payment is determined by your authority level, the payment accounts that you have access to, and the payment's approval status. If you can cancel a payment, a Cancel link appears next to it.

To cancel a payment:

1. Click Cancel for the payment you want to cancel.
   The Cancel Payment page opens.
2. Click Cancel Payment.
   A message informs you that your payment has been canceled.
3. Click Finished to return to the Payment Center.

Managing Invoices

You can add, change, or delete invoices attached to a payment that has not started processing.

Note: You can only manage invoices if the payment already has one or more attached to it. If no invoices were added when the payment was scheduled, you cannot add invoices when you change the payment.

Authority Levels

Your ability to change a payment, and subsequently manage its invoices, is determined by your authority level, the payment accounts that you have access to, and the payment's approval status. If you can change a payment, a Change link appears next to it.

To add invoices to the payment:

1. Click Change for the payment you want to change.
   The Change Payment page opens.
2. Click Manage Invoices.
   The Manage Invoice Information page appears.
3. Click Add an Invoice.
4. In Invoice Number, type a numeric identifier for the invoice.
5. In Invoice Amount, type the amount of the invoice.
6. In Invoice Description, type a description as a reminder of what the invoice is for.
7. If a discount applies, type the amount in Discount Amount and a description in Discount Description.
8. Click Add Invoice.
   The new invoice appears on the Manage Invoice Information page.
9. Click Save.
   The Change Payment page appears and displays the total amount of all invoices as the payment amount. You can enter a different payment amount if necessary.
10. Enter any other changes you want to make to the payment, and click Save Changes.
    A message informs you that your changes have been made.
11. Click Finished to return to the Payment Center.

To change an invoice:

1. Click Change for the payment you want to change.
   The Change Payment page opens.
2. Click Manage Invoices.
   The Manage Invoice Information page appears.
3. Click Change for the invoice you want to change.
4. Enter the changes you want to make.
5. Click Save Changes.
   The updated invoice information appears on the Manage Invoice Information page.
6. Click Save.
   The Change Payment page appears. If you changed the invoice amount, the updated invoice total appears as the payment amount. You can enter a different payment amount if necessary.
7. Enter any other changes you want to make to the payment, and click Save Changes.
   A message informs you that your changes have been made.
8. Click Finished to return to the Payment Center.

To delete an invoice:

1. Click Change for the payment you want to change.
   The Change Payment page opens.
2. Click Manage Invoices.
   The Manage Invoice Information page appears.
3. Click Delete for the invoice you want to delete.
   The invoice is removed from the Manage Invoice Information page.
4. Click Save.
   The Change Payment page appears and displays the updated invoice total as the payment amount. You can enter a different payment amount if necessary.
5. Enter any other changes you want to make to the payment, and click Save Changes.
   A message informs you that your changes have been made.
6. Click Finished to return to the Payment Center.